FAQ

Peptides are short chains of amino acids — the fundamental building blocks of proteins. They occur naturally throughout the body and are vital for cellular signaling, hormone regulation, and supporting tissue function. Due to their targeted biological activity and high specificity, peptides are heavily studied in scientific and pharmaceutical research. HelixClub supplies synthetic peptides manufactured to strict purity standards specifically for use in controlled laboratory environments.

All products sold by HelixClub are strictly designated for Research Use Only (RUO). This means they are exclusively intended for in vitro (laboratory) and pre-clinical scientific research. They are absolutely not for human or veterinary consumption, clinical trials, or diagnostic use. By purchasing from HelixClub, you confirm you are a qualified researcher handling materials in a controlled setting compliant with applicable laws and regulations.

Yes. Every single product we sell is accompanied by a third-party Certificate of Analysis (COA) that confirms its purity, identity, and specific batch test results. These COAs are readily available on each product page within our COA library and can be downloaded anytime. If you require a COA for a specific batch or have questions about testing, our support team is happy to assist.

Proper storage is critical to maintaining peptide integrity. As a general rule, lyophilized (freeze-dried) peptides must be stored at −20°C in a sealed, moisture-free environment, away from direct light. Once reconstituted, solutions should be aliquoted to avoid repeated freeze-thaw cycles and stored at −80°C when not actively in use. Specific storage recommendations are noted on the product page and COA. When in doubt, colder and drier is always better.

Orders are typically processed and dispatched the same day or the next business day. Once shipped, domestic deliveries generally arrive within 1–3 business days depending on your location and the shipping method chosen at checkout. A tracking number will be emailed to you as soon as the shipping label is created. We also offer expedited shipping options for time-sensitive research needs. For order status inquiries, please reach out to our support team.